FAQs about PARADE JEWELLERY

WHAT IS POLYMER CLAY?


Polymer clay is a sculptable material based on the polymer polyvinyl chloride (PVC). It usually contains no clay minerals, and is only called "clay" because of its texture and working properties. Every single piece of clay I use is not wasted. It is a plastic so don't want to throw any away! Off cuts from a design are kept to use in future creations.




HOW SHOULD I CARE FOR MY JEWELLERY?


To keep your jewellery in top condition, it is best not to sleep, shower or exercise whilst wearing it. Polymer clay is a delicate material so trying to avoid dropping and putting pressure on the earrings will ensure a long life. If needed, gently use a damp cloth to remove makeup or other dirt from your clay jewellery.




SHIPPING?


I aim to despatch all orders within 3 days of receipt of payment, you will be sent an order and payment confirmation and we will confirm despatch of your order via email once it has been posted. I ship within the UK using Royal Mail first class service, so your order should be with you 1-2 days after receiving your dispatch email. Currently only taking UK orders. (Hopefully worldwide soon!) UK Royal Mail First Class - £2.50 FREE UK SHIPPING FOR ORDERS OVER £30




ARE YOUR EARRINGS SUITABLE FOR SENSITIVE EARS?


Our earrings are made with surgical steel posts with gold/silver plated backs.




CAN THE PACKAGING BE RECYCLED?


All our packaging is 100% recyclable so please reuse or recycle!




RETURNS/EXCHANGES?


Due to hygiene reasons we don’t accept returns or exchanges, however don’t hesitate to get in touch if there is an issue with your order.